About Ncell Connect

1. What is Ncell Connect?

Ncell Connect is a flexible internet service from Ncell which uses a small device (Data Card) and an Ncell data SIM to access internet. You just need to plug the Data Card (with SIM inside) to the USB port of your computer to start browsing.
 
2. How does it work?
Ncell Connect accesses the internet via Ncell’s network, the same way a mobile phone does. Upon first use, the Data Card automatically installs a software in your computer, follow instructions and you should be browsing in not more than 5 minutes.
 
3. Where can I use Ncell Connect?
Wherever there is Ncell network - at your home, office, school/ college or on the move. Surf the internet at HSDPA and 3G speed wherever Ncell has 3G coverage and through Edge or GPRS wherever 3G is not available. Ncell has 3G coverage in 15 locations across Nepal. For more, please check  the 3G coverage map.
 
4. What is the speed with which I can browse the internet?
Ncell Connect is the fastest internet in Nepal with up to 3.6Mbps speed at 3G coverage area. Speed may vary according to your location.
 
5. What are the different packages?
Small package has 500MB data. Occasional users can opt for a 500MB package at Rs. 399* (Rs. 0.80* per MB). SMS 500MB to 9009 from your Ncell Connect software to subscribe.
 
Medium package has 1000MB data. If you use internet more often, then opt for 1000MB package at Rs. 699* (Rs. 0.70* per MB). SMS 1000MB to 9009 from your Ncell Connect software to subscribe.
 
Large package contains 5000MB of data. If you are always connected and browse a lot then opt 5000MB package at Rs. 1999* (Rs. 0.40* per MB). SMS 5000MB to 9009 from your Ncell Connect software to subscribe.
 
Note: You can browse without subscribing to a package. You will  be charged at Rs. 2* per MB.
 
6. How do I subscribe a package?
To subscribe any package for prepaid/ postpaid users, you should have enough balance/ credit in your account to buy the package. To check your account balance/ credit, send a blank SMS to 90011. For the prices of different packages, please refer to No. 5. If you do not have enough balance/ credit, you should recharge your account first. Once recharged, you can then SMS 500MB, 1000MB or 5000MB to 9009 as per your requirement and balance/ credit availability.
 
7. How do I recharge my account?
By regular Ncell recharge cards available at Ncell Centres, Ncell Shops and other shops throughout Nepal. SMS the recharge card PIN code in the scratch card to 90012 through the Ncell Connect software.
 
8. How long is my package valid for?
Now, there is NO validity limit of your package.  You can use your accumulated packages till your SIM card is active.
 
9. What will happen once you consume all data of a package?
If you use all the data of your package and you still have balance in your account, you can still access internet on per MB basis (Rs. 2*/MB). However, we recommend you subscribe to get a better rate. Check the status of your package anytime. SMS Status to 9009.
 
10. What do I need to do to buy the Ncell Connect?
Visit any of our Ncell Centres or Ncell Shops with one copy of your recent passport size photo, and a photocopy of citizenship card or passport or driving license along with its original copy for verification purpose. Fill up a simple form after which you will your Ncell Connect Data Card and SIM.
 
11. What is the price of Ncell Connect Data Card?
Data Card costs Rs. 1999*. The Data SIM will costs Rs. 99 (incl. taxes) including Rs. 50 balance to start with. 
 
12. What do I do to get more information on Ncell Connect?
Visit any Ncell Centre or talk to our customer care representatives by dialing 9005.
 
Happy Surfing!
 
* Taxes applicable
 
Ncell, Here for Nepal