Frequently Asked Questions - Blackberry
BlackBerry® is the leading wireless enterprise solution offered by Research In Motion Ltd. (RIM) that keeps professionals connected to people and information while on the go. It is a proven platform that provides users around the world with secure, wireless access to a full suite of business applications including Email, Corporate data, Phone, SMS, Web, Organizer features and Multimedia features.
BlackBerry® works on the Ncell 3G/GPRS/ EDGE network. Via the Ncell 3G/GPRS/ EDGE network, your mails are sent and received from your BlackBerry® handset.
BlackBerry® is different from the other mobile email solution in the following ways:
- BlackBerry® emails are ‘pushed’ to the handset, whereas in most of the other solutions, emails have to be ‘pulled’ by the user. Therefore, under BlackBerry® the email is received instantaneously on the handset without any intervention on the part of the user; whereas under pull-based solutions, the user will have to continuously keep ‘synchronizing’ failing of which his/her email will not get delivered to the handset
- BlackBerry® supports (a) Lotus Domino, and (b) MS Exchange
Speed of data transmission is as per 3G/GPRS/EDGE standards. However BlackBerry® uses proprietary compression techniques to utilize the 3G/GPRS/EDGE time slots/bandwidth in the best way to make delivery and retrieval of information as instantaneous as possible.
No special training is required. BlackBerry® is very user friendly. Half a day of usage can acquaint you with the menus in the BlackBerry® handset.
No, it does not work offline. You will have to be in Ncell’s 3G/GPRS/EDGE coverage area. However, you will be able to read old emails in your mailbox while offline.
If your BlackBerry® is stolen, then you have the facility of wirelessly erasing all the data on the handset.
Yes, it supports opening of all Microsoft text attachments.
Yes, you can open Word, Excel, PowerPoint, PDF, GIF and JPEG attachments using a BlackBerry®. You can also edit the attachments with the standard applications of the BlackBerry®.
Yes, you can see JPEG files/Image files while surfing on BlackBerry® handset.
Yes, you can download Microsoft Office text based attachments, PDF, JPEG and GIF files.
Dedicated BlackBerry® helpline 9005 & email address BlackBerrycare@ncell.com.np for all support and information related matter.
There are many Pocket PCs/Smart phones available. The features vary according to the cost of the handset and can include in-built phone cameras in the high-end phones. BlackBerry® handsets however, are designed as an office-productivity tool and are optimized as such. The handset has features, combined with its ‘thin’ shape and ‘light’ weight make the device very easy to use and carry.
BlackBerry® BoldTM 9700 smartphone.
The price of the available model is Rs. 39990 including all taxes.
Yes, the BlackBerry® BoldTM 9700 smartphone has a 3.2 Mega Pixel camera.
On your BlackBerry® device, go to the Option and click on Status to look locate your PIN.
- Remove the battery flap from the back
- Remove the battery and leave out for 15-30 seconds
- Insert the battery back inside and see the hour glass on the main screen
NOTE: You will not lose any information from the device when resetting
| BlackBerry® Service | Line Rent/Month |
|---|---|
| BIS | 999** |
| BES | 1499** |
** Applicable taxes will apply
