If the user is a minor (no citizenship), he/ she can present identification revealing document with minor’s father/mother/guardian’s document (original to show and photocopy attached in the form) and signature are needed. In case of students, principal’s signature and school’s/college’s stamp are needed in the registration form.

If the SIM card is register in your family name then you need not re-verify it but in case If the verified family member is  out of country for long period then the number  is suggested to be registered in the current user’s name.

In this Case, the Customers who cannot reach our Ncell Centres can register numbers in their name by sending us complete form with a PP size photo and a photocopy of Citizenship/License/ Passport/ valid Government Id attached via Post Box no: 9900 or send any relative to our office with SIM card, complete form, authorization letter with signature and original documents of the concerned subscriber as well as the person who visits our office.

Yes, you should personally present to our office for the re-verification process.

You can visit our Ncell Centre at Krishna Towers, New Baneshwor (9 am to 7 pm) or any of the Ncell Centres in Pulchowk, Pokhara and Biratnagar any day including Saturday (9am to 5pm). You need to fill up a form and attach all the necessary documents along with 3-5 frequently called numbers or show PIN-PUK card of your SIM card.

If the SIM card is already registered in your name, then you can re-correct your details as required by providing it to our CR representatives whenever they make call to you.

The subscribers can re- register the SIM card in their name by filling up the form with a PP size photo and a photocopy of Citizenship/License/ Passport/ valid Government ID attached. They should also present the original of any above mentioned ID for verification.

For all our Ncell subscribers, the re-verification process enables to register the SIM card in the name of current user and take the ownership.

No, the subscribers are not charged for the re-verification process. It is completely free of charge.

SNPL is running this re-verification process in order to correct the details of subscribers with motive to protect the subscriber’s identity and authority.

Re-verification is the process of correcting the details of our customers in our database.