Ncell x Himalayan Java Partnership

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Enjoy your favorite coffee at Himalayan Java Coffee with exclusive discounts just for Ncell customers!

With the Ncell x Himalayan Java Coffee Exclusive Offer, Ncell customers can turn everyday moments into rewarding coffee experiences. By simply using an active Ncell pack or rental plan, customers can enjoy instant savings on premium coffee, beverages, and food items at Himalayan Java one of Nepal’s most loved café brands. 

There is no prior registration required. Your eligibility and discount are conveniently displayed in the Ncell App, making the experience seamless and hasslefree. Whether you are meeting friends, working from a cafe, or traveling across Nepal, this offer lets you save every time you visit. 

Check your eligibility

Open the Ncell App to see your discount tier instantly. Your benefit is shown live based on your active plan.

Open Ncell App
or

Scan the QR code to go directly to the offer page.

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QR code to check Ncell eligibility
ncell.com.np/offers/ncell-himalayan-java

Why You’ll Love This Offer

  • Instant savings on every eligible visit 
  • Multiple redemptions during pack validity – enjoy discounts again and again 
  • Works across all participating Himalayan Java outlets nationwide 
  • No change in your existing pack usage – the benefit comes on top of your plan 
  • Transparent eligibility shown clearly in the Ncell App 
  • A rewarding experience whether you are a student, professional, tourist, or enterprise customers.

Discount Benefits (Based on Customer Category)

1. Enterprise / Premium Customers 

  1. Buy 1 Get 2nd Drink Free and 30% off on the 3rd drink 
  2. All three drinks must be the same. 
  3. Fourth Drink and so forth must be fully paid in the same bill. 
  4. Applicable for all Ncell customers with active Rs. 499 and higher pack or rental plan. 

2. Tourist Customers 

  • 20% off on all Food & Beverages. 
  • Applicable to non-Nepali customers with valid ID and an active eligible pack with 99 or above pack or are in Tourist Plan. 

3. Youth Customers 

  • 20% off on all Food & Beverages 
  • Available for customers aged 25 years or below with an active eligible pack Rs 99 or above. 

4. Other Ncell Customers 

  • 10% off on all Food & Beverages 
  • Applicable to all other prepaid and postpaid customers with an active eligible pack or rental plan 

Important Note:

1. In case of a plan change, the reflection in app will take at least 24 hours after plan change or renewal. 

2. In case of New SIM, for the first day of SIM purchase, all prepaid and postpaid SIM will be categorized in default 10% discount category. Only from Day 2, the tariff based categorization will be reflected in the system. 

How to Redeem the Offer

  1. Purchase an eligible Ncell pack (NPR 99 or above) or ensure your rental plan is active 
  2. Open the Ncell App and go to My Offers → Himalayan Java 
  3. Check your discount eligibility 
  4. Visit any participating Himalayan Java outlet 
  5. While placing the order, show the live eligibility screen from your Ncell App 
  6. The cashier will apply the discount as shown 

Screenshots are not accepted. Please show the live screen in the app. 

Validity & Usage

  1. The offer is valid as long as your eligible pack or rental plan is active 
  2. The discount can be used multiple times during the pack validity period 
  3. Only one discount per bill is allowed 
  4. The offer cannot be combined with other promotions 

Terms and Conditions

  1. Discount applies only if shown in the Ncell App at the time of purchase.
  2. Eligibility is based on the current active tariff/segment and pack status shown in the app.
  3. ID verification may be required at the outlet.
  4. Discount is valid on Food & Beverages only (Not available on Buy 1 Get 1 discount offer.)
  5. Screenshots are not allowed; only live app screen is accepted.
  6. Valid only at participating Himalayan Java Coffee outlets. (Himalayan Java Express and outlets during events is not applicable.)
  7. Orders/benefits from Himalayan Java App and Ncell App will be treated separately and cannot overlap.
  8. Himalayan Java Coffee staff may refuse the discount if the screen appears altered or if the redemption process seems fraudulent or not genuine.
  9. Ncell or Himalayan Java may change or discontinue the offer with or without prior notice.
  10. Not applicable for alcoholic beverages.
  11. For any issues related to the Ncell App, please contact Ncell Customer Care on 9005 or 9007, Ncell App or Ncell Website.

  12.  

FAQs – Ncell x Himalayan Java Offer 

1. What is the Ncell x Himalayan Java offer?
Eligible Ncell prepaid customers who purchase selected data, voice, combo packs, and eligible Ncell postpaid customers who have selected active rental tariffs can enjoy Ncell exclusive discounts on food and beverages at Himalayan Java Coffee outlets.
2. Who can get this offer?
All Ncell Prepaid customers with an active pack (NPR 99 or above) or All Ncell Postpaid customers with active rental tariff are eligible. The applicable discount depends on the customer segment as shown in the Ncell App during the time of redemption.
3. How do I redeem the Himalayan Java offer?
After purchasing an eligible pack or activating a rental plan, open the Ncell App and navigate to the “Himalayan Java Coffee” section under “Partnered Services” to view your eligibility.
4. How do I use the offer?
  • Customer visits any Himalayan Java Coffee outlet  
  • Customer opens Ncell App → Partnered Services → Himalayan Java Coffee 
  • Click ‘Show my offer’ in App and discount eligibility is shown. 
  • While placing the order, the customers show the live screen offer and show the eligibility to HJ staff.  
  • Himalayan Java staff applies the discount. 
  • Screenshots are NOT allowed. The app screen must be live. 
5. What discount do I get?
The discount depends on your customer segment as shown in the Ncell App.
6. How long is the discount valid?
The discount is valid as long as your eligible pack or rental plan remains active.
7. Can I use the discount more than once?
  • Yes, you can use the offer multiple times during the validity period of your pack.
    However: 
  • Only one discount can be applied per bill.  
  • Only one segment benefit applies at a time. 
  • Final verification and validation of redemption as per Himalayan Java Coffee Staff.  
8. Do Ncell and Himalayan Java Coffee numbers need to match?
  • No. Any Ncell customer with an active eligible pack can redeem the offer by showing the Ncell App. 
  • ID verification may be requested in case of doubt.  
9. Where can I use the offer?
The offer is valid at all Himalayan Java Coffee outlets across Nepal. (Except Himalayan Java Express and Outlets During Events)
10. Do I get multiple discounts if I belong to multiple segments?
  • No. Only one discount applies per customer. 
  • If you qualify for multiple segments, the highest priority segment benefit will be applied. 
    (Example: Enterprise benefits override Tourist benefits.) 
11. What should I do if my discount doesn’t SHOW?
  1. Ensure you have an active eligible pack or rental plan
    • Confirm your segment is correctly displayed in the Ncell App
  2. Check for technical issues.
    • Restart the app. 
    • Check network connection. 
    • Make sure app in running in Ncell data or Wi-Fi. 
  3. If the issue persists:
    • Customer can contact Ncell Customer Support. 
    • Customer Service Representative can raise a CIN ticket. 
  4. In case of disputes, the decision of Himalayan Java Coffee will be final.
    • The outlet reserves the right to decline the offer if eligibility is not shown in the Ncell App.