VoLTE

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VoLTE (Voice Over LTE) is a new technology that provides clearer and better-quality high-definition voice calls along with quicker call connection. With VoLTE service, you can make voice call and use 4G data at the same time. To check and activate VoLTE service, please dial *123*11# or go to Ncell app and activate.
It’s easy! Click here to watch and learn!

Enjoy VoLTE calls with a VoLTE-enabled device on the Ncell network.

Frequently Asked Questions:

1. How can I use VoLTE?
Below are requirements for using VoLTE service

VoLTE enabled device as mentioned in above table.
Ncell 4G SIM.
Enable ‘VoLTE call’ and ‘LTE network setting’ on the handset-
1. Setting>Sim Card & Mobile Network / Connections
2. Enable VoLTE calls
3. Choose preferred network type as 4G or LTE
Upgrade to latest software in your handset.
Activate Ncell VoLTE service by dialing the code *123*11#

2. Where can I use Ncell VoLTE?
VoLTE service can be used all over Nepal with 4G coverage

3. How can I know that VoLTE service is active on my handset?
Once you activate VoLTE service, you can see or icon on the top of handset screen.

4. Can I use VoLTE on my feature phone?
VoLTE service is only available for select smartphones.

5. Do I need to turn on data while making call on VoLTE?
Data doesnot need to be turned on for using VoLTE, but 4G setting in your handset must be on.

6. Is VoLTE free service?
Yes. VoLTE is a free service.

7. Are call rates different while using VoLTE?
Call rates are same for VoLTE and Non-VoLTE calls.

8. Can I use regular voice packs for VoLTE calls?
All Ncell voice packs can be used for making VoLTE calls.