1. What is Startalk service?
It is a chat-based service where both caller and celebrity chat with each other for a certain period of time. Apart from the live chat service customer can also get access to the following offline content categories:
2. How can I access Startalk?
You can access Startalk service by going to link http://www.npstartalk.com or just dialing 31082 from your Ncell Mobile Number. This number is toll free.
3. How much do I pay for subscribing to Startalk service?
You have different subscription plans in upfront and installment as per below:
Price Plan | Service Name: Startalk | Pack Validity (Day) | Free bundled mins |
---|---|---|---|
Upfront | Price (Incl. of taxes) | ||
6 Months | 577 | 180 | 1800 |
1 year | 931 | 360 | 3600 |
Installment | |||
6 Month Pack with 3 Days Installment price @ Rs 642 3 Days Installment Pack | 10.7 | 180 | 3000 (50 on each installment) |
1 Year Pack with 3 Days Installment price @ Rs. 1,164 3 Days Installment Pack | 9.7 | 360 | 6000 (50 on each installment) |
4. How can I activate/deactivate Startalk service?
There are four ways to activate/deactivate Startalk service.
Product Description | Activation | Deactivation | Short Code |
---|---|---|---|
6 Months Upfront Pack | ACT STU6M | ||
1 Year Upfront Pack | ACT STU1Y | ||
6 Months Pack with 3 days Installment | ACT STI6M3 | DEACT STI6M3 | |
1 Year Pack with 3 days Installment | ACT STI1Y3 | DEACT STI1Y3 | 31105 |
5. What happens if I have low balance at the time of subscribing to the service?
To subscribe the service, you should have sufficient main balance on your number.
6. Is multiple subscription of different plan allowed?
Multiple subscription of different plan is not applicable for this service.
7. Will I be charged separately browsing the content within the portal?
The subscription plan rate for the service is only for access to the content. You will be charged for data separately as per your plan for browsing the content within the portal. From IVR the above mentioned bundle minutes will free within the validity period.