Kathmandu, May 25

Ncell Axiata Limited has launched new version of its website with added attractive features which allows customers to buy voice, data packs, recharge online easily and do many other customer activities digitally. The new website is lighter, faster and works as a webapp which can be installed in smartphone without taking any space.

The new website is a part of the company’s digital initiatives aimed for the digital transformation of its customer journey. Under this initiative, Ncell has already launched updated version of self-care Ncell App fully equipped with exciting features. This addition of upgraded website will add another touchpoint for customer journey.

From the new website, customers can also get digital exclusive offers with up to 100% more volume on purchase of packs from the website while staying home during this trying time of the COVID pandemic.

For example, customers can take benefit from bonus data ranging from 150 MB to 2 GB while buying 1-day (Rs. 18), 7-day (Rs. 98), 14-day (Rs. 139) packs and 0.5 GB to 0.75 GB more bonus data in Triple Majja’s 7-day (Rs. 109), 10-day (Rs. 147) and 30-day (Rs. 459) packs. Similarly, customers get double data on selected packs and three times more daytime data with Always on Data Pack while buying from digital platforms including website.

Ncell believes that these offers and features will help customers to remain connected with friends and families while staying at home. More features will be added in the coming days. The website will also be launched in Nepali version soon to cater all customers.

That is not all; under the ongoing #OnlineKoKhushi campaign, customers can take benefit from various offers being provided exclusively for customers while buying services digital platform including website. The offers are aimed at making digital and online engagement of customers convenient for activities including work from home and online classes, among others.

एनसेलको नयाँ वेबसाइटमा ग्राहकलाई आकर्षक थप सुविधाहरु

काठमाडौं, जेठ ११

एनसेल आजियाटा लिमिटेडले ग्राहकका लागि थप आकर्षक सेवा सुविधाकासाथ आफ्नो नयाँ वेबसाइट संचालनमा ल्याएको छ । ग्राहकले अब वेबसाइटबाटै सजिलै भ्वाइस प्याक, डेटा प्याक खरिद, अनलाइन रिचार्ज लगायतका सेवाहरु लिन सक्छन् । यो नयाँ वेबसाइटलाई वेबएपको रुपमा स्मार्टफोनमा राखी उपलब्ध विविध सुविधाहरुको फाइदा लिन सकिन्छ ।

ग्राहक सेवालाई अझै परिस्कृत गर्दै लाने उदेश्य अनुरुप संचालनमा ल्याइएको नयाँ वेबसाइट एनसेलको डिजिटल अभियान अन्तर्गतको एक कार्य हो । यसै अन्तर्गत एनसेलले विविध सेवा सुविधाहरु सहितको सेल्फ केयर एप एनसेल एपको नयाँ संस्करण संचालनमा ल्याइसकेको छ ।

नयाँ वेबसाइटबाट प्याक खरिद गर्ने ग्राहककालागि प्याकको खरिदमा १०० प्रतिशत सम्म थप भोल्युम सहितका आकर्षक अफरहरु पनि रहेको छन् । यस कोरोना महामारीकाबीच ग्राहकले घरबाटै आफ्नो आवश्यकता अनुसारको सेवाहरु वेबसाइट मार्फत खरिद गर्न सक्छन् ।

विषेश अफर अन्तर्गत ग्राहकले वेबसाइटमार्फत प्याकको खरिदमा १५० एमबी देखि २ जीबीसम्म बोनस डेटाको फाइदा लिन सक्छन् । बोनस १ दिनको प्याक (रु १८), ७ दिनको प्याक (रु ९८), १४ दिनको प्याक (रु १३९) लागु रहेको छ भने ट्रिपल मजा अन्तर्गत ७ दिनको प्याक (रु १०९), १० दिनको प्याक (रु १४७) र ३० दिनको प्याक (रु ४५९) मा थप ०.५ जीबी देखि ०.७५ जीबीसम्म बोनस डेटाको योजना रहेको छ । त्यसैगरी ग्राहकले केहि प्याकहरुमा डबल डेटा पाउँछन् र अलवेज अन डेटा प्याक खरिद गर्दा तीन गुणा बढि डे डेटा पाउछन् ।

कोरोना महामारीले गर्दा घर–घरमै बस्न पर्ने अहिलेको परिस्थितिमा आफ्ना परिवार, साथीभाइ, आफन्त र प्रियजनहरुसँग सम्पर्कमा रहिरहन सञ्चार सेवामाथिको पहुँच निकैनै आवश्यक हुने भएकाले नयाँ वेबसाइटका सुविधा र अफरहरुले ठूलो महत्व राख्ने विश्वास एनसेलले लिएको छ । ग्राहकहरुको सुविधालाई ध्यानमा राख्दै चाँडै नयाँ वेबसाइटको नेपाली संस्करण पनि सार्वजनिक गरिनेछ ।

ग्राहकले हाल संचालनमा रहेको अनलाइनको खुसी अभियान अन्तर्गत पनि नयाँ वेबसाइटबाट सेवा खरिद गर्दा पाइने विभिन्न विषेश अफरबाट फाइदा लिन सक्छन् । यी अफरहरु हालको कठिन समयमा ग्राहकलाई घरमा नै बसी कार्यलयको काम गर्न, अनलाइन कक्षा गर्न लगायतका कार्यहरुलाई सहज बनाउने उदेश्यका साथ ल्याइएका हुन् ।

About Ncell
Ncell Axiata Limited (previously Ncell Private Limited) is the first private mobile service provider operating in Nepal. The company is committed to building the best-in-class mobile network experience, connecting some of the remotest areas of Nepal with digital communication offerings. As a subsidiary of Axiata Group, and a long-term investor in Nepal, Ncell is constantly working towards its goals of connecting every Nepali through its network, providing high-quality modern services to consistently create better value for its customers and partners. Ncell has made significant contributions to the socio-economic development of Nepal. As the largest taxpayer, we have an exemplary track record of contributing to the development of Nepal and will continue to build a sustainable business for Ncell for the benefit of the country. Since its inception, Ncell has contributed over Rs. 242 billion in taxes as of the last fiscal year 2019/20.

CSR at Ncell
Ncell, as a responsible corporate citizen, has made a significant investment of more than Rs. 1.27 billion in various social projects, contributing to the socio-economic development since its inception in the sectors including areas like Health, Education and Environment, Disaster Preparedness and Response and Livelihood Support among others with a primary focus on three main areas—Health, Education and Environment as core areas. The company has been driving its social initiatives from the forefront in line with the CSR provisions underlined in the Industrial Enterprise Regulation 2076.
As part of its CSR initiative, the company has been spreading COVID awareness messages continuously for the last year in collaboration with the Ministry of Health and Population. It has been operating Ncell COVID-19 Hotline Service 9805554500 in collaboration with Dhulikhel Hospital for 24/7 free consultation with doctors and health professionals. Under this initiative, daily free teleconsultations to COVID patients staying in home isolation across the country are being provided. Similarly, it has also handed over the first batch of over 150 portable oxygen concentrators to the government to mitigate the COVID pandemic. In 2020, Ncell made Rs. 9.70 billion worth value contribution in COVID response including Rs. 100 million support to the government established COVID-19 Prevention, Control, and Treatment Fund. Aiming to help people stay connected easily during the ongoing hard times resulted from the second wave of the COVID-19 pandemic, the company has also been providing services at more affordable rates through multiple consumer-friendly relief offers.