1. Thank you for your interest in Ncell Business services. By submitting your details through the Request a Callback form, you consent to Ncell Axiata Limited ("Ncell", "we", "our", or "us") collecting and using the information you provide for the purpose of responding to your inquiry, providing product and service information, and contacting you regarding your business requirements.

 

2. Submission of a callback request does not constitute acceptance, confirmation, or activation of any Ncell Business product or service. A representative from Ncell Business will contact you within a reasonable timeframe based on business hours and service availability. Failure to receive a callback shall not constitute any liability on the part of Ncell. While Ncell will use reasonable efforts to respond to callback requests, it does not guarantee that multiple callback attempts will be made, and any such attempts shall be subject to business hours, operational requirements, and service availability.

 

3. You are solely responsible for ensuring that your device is turned on, has sufficient network reception and is capable of receiving incoming calls. Ncell shall not be held liable in any way for failure to maintain any of the abovementioned circumstances.

Any products or services offered by Ncell Business are subject to their respective eligibility criteria, technical feasibility, service availability, and applicable product-specific terms and conditions.

 

4. The requestor agrees and consents to Ncell's use of the personal data provided solely for the purposes of customer support, service fulfillment, sales engagement, Request for callback and related business communications. The personal data will be processed in accordance with Ncell's Privacy Policy, which is implemented in compliance with the applicable laws and regulations of Nepal. Detailed information on Ncell’s Privacy Policy can be assessed on https://www.ncell.com.np/en/individual/privacy-notice .

 

5. Services that require network connectivity, infrastructure, or technical implementation will be provided only where technically feasible and subject to network coverage, infrastructure availability, and successful site assessment, where applicable.

 

6. Ncell reserves the right to verify the information submitted and will have sole discretion to decline or discontinue processing requests that are incomplete, inaccurate, fraudulent, or submitted for purposes other than legitimate business inquiries.

 

7. By submitting this form, you confirm that the information provided is valid and accurate and that you are authorized to submit the inquiry on behalf of your organization, where applicable.

 

8. The Terms and Conditions herein shall be governed by the laws of Nepal. Ncell always reserves the rights to modify or amend these Terms and Conditions from time to time, and the latest version of these Terms and Conditions will be made available at Ncell website. Notwithstanding anything contained herein, in no event shall Ncell be held liable in whatsoever manner arising from, in connection with or relating to the subject matter, including but not limited to direct, indirect, or consequential damages arising out of your use or inability to use the call-back service.

Follow Ncell Business for the latest offers and updates!